Privacy Policy

<h1>Privacy Policy</h1>
<p><strong>Effective Date:</strong>25/May/2025</p>
  <p>Martorigin.co.ke is committed in protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit or make use of our website and services.</p>

  <p>By accessing or using martorigin.co.ke, you agree to the terms of this Privacy Policy.</p>

  <h2>1. Information We Collect</h2>
  <p>We may collect personal data including your name, email address, phone number, billing/shipping address, payment details, and account credentials.</p>

  <h2>2. How We Collect Information</h2>
  <p>We collect data directly from you (e.g., during registration or checkout) and indirectly (e.g., through cookies or analytics tools).</p>

  <h2>3. Use of Personal Information</h2>
  <p>We use your personal information to process orders, provide customer support, send updates, improve our services, and comply with legal obligations.</p>

  <h2>4. Account Registration</h2>
  <p>When you register an account, you provide us with personal details that we store securely to facilitate future transactions.</p>

  <h2>5. Cookies and Tracking Technologies</h2>
  <p>We use cookies and similar technologies to enhance your experience, track website usage, and provide personalized content.</p>

  <h2>6. Email and SMS Communication</h2>
  <p>We may send you emails or SMS updates related to your orders, promotions, or service updates. You can opt out at any time.</p>

  <h2>7. Sharing of Information</h2>
  <p>We do not sell your personal data. We may share it with third parties like logistics providers, payment processors, or service providers to fulfill orders or improve our services.</p>

  <h2>8. Payment Information</h2>
  <p>All payment processing is handled securely via trusted third-party gateways like M-Pesa, card providers, or banks. We do not store your payment card details.</p>

  <h2>9. User-Generated Content</h2>
  <p>If you submit reviews or comments, they may be visible to other users. Please avoid posting sensitive personal information.</p>

  <h2>10. Data Retention</h2>
  <p>We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.</p>

  <h2>11. Access and Correction</h2>
  <p>You have the right to access and update your personal information. You can do this through your account dashboard or by contacting us.</p>

  <h2>12. Children’s Privacy</h2>
  <p>We do not knowingly collect information from children under 18. If we become aware of such data, we will delete it.</p>

  <h2>13. Security Measures</h2>
  <p>We implement reasonable security practices to protect your personal data from unauthorized access, disclosure, or loss.</p>

  <h2>14. Third-Party Links</h2>
  <p>Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.</p>

  <h2>15. Vendor and Merchant Data</h2>
  <p>Vendors on martorigin.co.ke may be required to submit additional data, which will be stored and used according to this policy and applicable vendor agreements.</p>

  <h2>16. Analytics and Advertising</h2>
  <p>We use tools like Google Analytics to understand user behavior. These tools may collect data using cookies and other technologies.</p>

  <h2>17. Consent</h2>
  <p>By using our site, you consent to our collection and use of your information as outlined in this Privacy Policy.</p>

  <h2>18. Withdrawal of Consent</h2>
  <p>You can withdraw your consent at any time by contacting us. This may affect your ability to use certain services.</p>

  <h2>19. Data Transfer</h2>
  <p>If data is transferred outside of Kenya (e.g., for cloud storage), we ensure adequate protection under applicable data protection laws.</p>

  <h2>20. Legal Compliance</h2>
  <p>We may disclose your data when required by law, court order, or government regulation.</p>

  <h2>21. Marketing and Promotions</h2>
  <p>With your permission, we may use your data to send promotional material. You can opt out of marketing communications at any time.</p>

  <h2>22. Changes to This Privacy Policy</h2>
  <p>We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the site constitutes acceptance.</p>

  <h2>23. Your Rights Under Kenyan Law</h2>
  <p>As a user in Kenya, you have rights under the Data Protection Act, 2019, including the right to be informed, access, correct, or delete your data.</p>

  <h2>24. Breach Notification</h2>
  <p>In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with the law.</p>

  <h2>25. Contacting Us</h2>
  <p>If you have questions about this Privacy Policy or your personal data, contact us at:</p>
  <p>Email: <a href="info@martorigination.co.ke">info@martorigination.co.ke</a><br>
  Phone: +254 722 936 358</p>